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sssallylane
Joined: 23 Jun 2010
Posts: 4
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 Posted: Wed Jun 23, 2010 3:54 am Post subject: Being a good call center agent |
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If you are thinking about applying for a call center, and would like to know what qualities you need to possess in order to be successful, click on the link below:
Qualities of a Good Call Center Agent
Skills Agents Need to Have to Work with Quality Contact Centers
Jun 7, 2009 Sulemana Braimah
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twothousand2000
Joined: 14 Jul 2011
Posts: 5
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| Posted: Fri Jul 15, 2011 2:21 pm Post subject: |
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| When it comes down to applying for a job at a contact center you must have exceptional customer service abilities. You must also be able to handle conflict as all communications may not be pleasant. I think you also have to be a good multitask er as you will have to put information into a computer while listening to a customer. These are some qualities that will make you a great call center employee. |
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